Privacy Policy.
We are committed to protecting your personal information and being transparent about how we collect, use and safeguard your data.
Your Privacy Matters
This Privacy Policy explains how Trendlox Ltd (“Trendlox”, “we”, “us”, “our”) collects, uses, stores, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We collect personal data including identity and contact details, order and transaction information, technical and usage data, and marketing preferences.
Data is collected when users browse the website, create an account, place orders, subscribe to communications, or contact customer support.
How We Use Your Information
Personal data is processed to fulfil contracts, provide customer support, improve services, send transactional communications, and—where consent is given—marketing communications.
Processing is based on contractual necessity, legal obligations, legitimate interests, or consent.
How We Share Your Information
Trendlox does not sell personal data.
Data may be shared with payment processors, logistics partners, IT service providers, and professional advisers where required. Appropriate safeguards are applied.
Data Retention
Personal data is retained only for as long as necessary for legal, accounting, or operational purposes.
Your Rights
Individuals have the right to access, rectify, erase, restrict, or object to processing and to request data portability.
Requests can be made via support@trendlox.ng .
Complaints may be lodged with the UK Information Commissioner’s Office (ICO).